Voice over Internet Protocol (VoIP), also called IP telephony, is a methodology and group of technologies for the delivery of voice communication and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

Call Control

Unified communications call control
delivers the right experience to the
right endpoint.

Cisco Unified Communications Manager
Cisco Business Edition 7000
Cisco Business Edition 6000
Cisco Business Edition 4000
Cisco Hosted Collaboration Solution
Cisco Webex

Telephony Extensions

Improve collaboration with
endpoints designed for
every use case.

8800 Series IP Phones
7800 Series IP Phones
6900 Series IP Phones
3900 Series SIP Phones
Cisco Jabber

Communications Gateways

Enable secure collaboration
and provide investment protection
for your existing unified communications.

Cisco Expressway
Cisco Unified Border Element
Cisco TDM Gateways
Cisco VG Series Gateways
Cisco ATA 190 Series Analog Telephone Adapters

Signage Appliance

Enhance Video Resolution
Across the Enterprise


Unified Communications Applications

Stay connected and productive with messaging,
presence, enterprise social, and application development.

Cisco Jabber
Cisco Unity Connection​
Cisco Webex Meetings


call center or call center is a centralized office used for receiving or transmitting a large volume of requests by telephone, letters, faxes, live support software, social media, instant message, and e-mail.

Unified Contact Center Express

Improve productivity and
customer experiences

Choice of channels​ ( inbound, outbound voice, IVR, and digital)
Supervisor tools

Unified Contact Center Enterprise

Deliver a connected digital

Match contacts to resources
Comprehensive management portal
Powerful APIs for integration

Hosted Contact Center Solution

Operate Your Contact Center in
the Cloud

Support for multi-channel, outbound call campaigns and at-home agents
Intelligent contact routing with Cisco Precision Routing
Web 2.0-based reporting with Cisco Unified Intelligent Center


Video telephony comprises the technologies for the reception and transmission of audio-video signals by users at different locations, for communication between people in real-time. A videophone is a telephone with a video display, capable of simultaneous video and audio for communication between people in real-time.

Open platform

Customize and integrate features into your
own unique workflow.

Full tool suite

Calling, meeting, and team collaboration
connect people like never before.

Enterprise-grade security

End-to-end data encryption and protection
keep your work safe.


Digital signage is a sub-segment of electronic signage. Digital displays use technologies such as LCD, LED, projection and e-paper to display digital images, video, web pages, weather data, restaurant menus, or text.

Video Gateways

Enhance Video Resolution Across the Enterprise
Cisco TelePresence Advanced Media Gateway Series
Cisco TelePresence ISDN Gateway
Cisco TelePresence Video Communication Server (VCS)