ON- SITE
On-site support refers to technical assistance that is offered at your premises. This support is usually needed when off-site support cannot be given, or the user is a complete novice.
On Premises Support Services
Manage and optimize your IT and network assets on-premises.
Total Care 24x7x2
Total Care 24x7x4
Total Care 8x5x4
Total Care 8x5xNext Calendar Day
Total Care 8x5xNext Business Day
OFF- SITE
Off-site support via remote access is the technology that gives IT technicians the ability to access their clients’ devices remotely to provide maintenance and support. While that may not sound exciting, remote support software has revolutionized the IT support industry. It has increased customer satisfaction, decreased the amount of time needed to resolve issues, and even reduced costs.
Remote Support Services
Keep IT working consistently, efficiently, and securely.
Total Care 24x7x2
Total Care 24x7x4
Total Care 8x5x4
Total Care 8x5xNext Calendar Day
Total Care 8x5xNext Business Day
Total Care without RMA
